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Answers to the most common questions about the hotel CRM.
FAQ
Questions about the hotel CRM
What hotels ask before they start.
What is a hotel CRM?
It is the system that brings all your guests into one place, sorts them by how much and how often they visit, and tells you who to reach so they come back. CRM Hotelier does that on its own, from your bookings.
Do I have to enter my guests by hand?
No. The hotel CRM fills itself from your hotel’s bookings and spend. No spreadsheets, no double entry.
Do I need a marketing team?
No. The hotel CRM tells you what to do with each guest group and lets you message them on WhatsApp in one click. Anyone at your front desk can run it.
Does it work for my small hotel?
Yes. It is built for the independent hotel: simple, in your language and ready in minutes, without the price or complexity of a chain system.
Can I message my guests on WhatsApp?
Yes. From the guest profile or from a segment, you send a WhatsApp or an email in one click.
How much does it cost?
It has simple per-hotel pricing with everything included. Request a demo and we will tell you the exact price for your case.